Purchase Receipt
For this UI challenge, I was tasked with designing an intuitive and informative order confirmation interface that clearly answers two key questions: What was purchased? How much was the item? To address this, I explored four distinct design approaches—each tailored to different use cases including desktop, mobile, email receipt, and physical printout. Each layout balances functionality and aesthetics, ensuring users can easily identify order details such as the item purchased (The Riddler Joggers), total cost, discounts, shipping charges, and customer information. I also incorporated supporting elements such as product imagery, receipt/confirmation numbers, shipping and billing details, customer support contact, and QR codes for additional engagement. This case study walks through each version, highlighting the design rationale, accessibility considerations, and the impact of visual hierarchy on user comprehension.
Simplifying Operations While Elevating the Experience
From a systems design lens creating multiple templates helped future-proof the experience. If this were a real storefront, it would enable omnichannel consistency without overburdening the development team. Just like many real-world e-commerce teams who juggle shipping updates, customer service, and returns, these formats were designed to reduce friction and lower support queries. By anticipating user needs such as: delivery confirmation, cost breakdown, or even offline access via print—I aimed to improve user autonomy and reduce dependence on backend support.
Crafting a Cohesive Visual Language
Maintaining visual consistency across all overlays was paramount. I drew inspiration from Mimo's vibrant and playful brand identity, incorporating its color palette, typography, and iconography into the modal designs. This ensured that each overlay felt like an integral part of the app rather than an intrusive element. I also designed for both light and dark modes, recognizing the importance of accommodating user preferences and enhancing accessibility. Consistent visual language across UI elements is known to reduce cognitive load and improve user trust.
Enhancing User Interaction Through Thoughtful Design
Understanding that modals can either aid or hinder user interaction, I focused on creating overlays that were intuitive and user-friendly. This involved clear call-to-action buttons, concise messaging, and logical flow. I also implemented micro-interactions, such as subtle animations, to provide feedback and guide users through tasks. These design choices are backed by studies showing that well-designed micro-interactions can enhance user engagement and satisfaction.
Measuring Impact and Iterating Through Internal Review
Rather than relying on post-launch user data, I evaluated the overlay designs through internal usability reviews and heuristic analysis. I focused on key criteria such as clarity of messaging, visual hierarchy, accessibility, and alignment with Mimo’s user flow. Feedback from my design helped identify friction points early—especially in areas where overlays could be misunderstood or overlooked. These insights led to several refinements, including simplifying button language and adjusting modal timing to feel less intrusive. My iterative process ensured that each overlay served its purpose effectively, even before it reached real users.
Competitive Analysis and Industry Best Practices
In designing Mimo's modal overlays, I conducted a competitive analysis of similar educational and coding apps. I noted that apps with contextually relevant and non-intrusive modals tended to have higher user retention rates. Drawing from industry best practices, I ensured that our overlays were not only visually appealing but also served clear functions aligned with user goals. This strategic approach positioned Mimo to enhance its UX and stand out in a competitive market.
